KMI PRIVACY POLICY

Effective Date: june 2025

Koos Medical Innovations is committed to protecting the privacy and security of your personal and professional information. This Privacy Policy describes how we collect, use, and safeguard information through our website, koosmedical.com, in accordance with applicable laws including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

1. Information We Collect

We may collect two types of information:

A. Personal Information You Provide Voluntarily

When you fill out a contact form, request a sample, or communicate with us, you may provide:

  • Name

  • Email address

  • Phone number

  • Job title/organization

  • Shipping or professional address

  • Other information relevant to your inquiry or request

Note: KMI does not request or process Protected Health Information (PHI) through this website. Please do not submit any PHI (e.g., patient names, medical records, or health conditions) via web forms or email.

B. Automatically Collected Information

We may also collect non-personally identifiable data, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referring website

This is collected via cookies, analytics tools (e.g., Google Analytics), and similar technologies to help us improve user experience and site performance.

2. Use of Information

We use the information collected to:

  • Respond to inquiries or sample requests

  • Fulfill communications and service updates

  • Improve website functionality and content

  • Ensure regulatory compliance and security

  • Maintain internal records and reporting

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share information with trusted third-party service providers (e.g., email or fulfillment platforms) strictly for business operations, under confidentiality agreements.

We will disclose information if legally required, such as to comply with court orders, HIPAA regulations, or law enforcement requests.

4. Data Security

We implement industry-standard safeguards to protect your information, including:

  • SSL encryption for all data submitted via our website

  • Restricted access to submitted data

  • Secure third-party service providers

Although no method of transmission over the Internet is 100% secure, we are committed to maintaining the confidentiality and integrity of your information.

5. Your Rights & Choices

You have the right to:

  • Request access to the information we hold about you

  • Request corrections or updates

  • Request deletion of your personal information (subject to any legal retention requirements)

To exercise these rights, contact us at info@koosmedical.com.

6. HIPAA Notice

While KMI serves healthcare professionals, this website is not intended for the transmission or handling of PHI. Any health information governed under HIPAA should not be submitted via koosmedical.com. If necessary, secure, HIPAA-compliant channels will be arranged offline for communications involving PHI.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the revised date noted above.

8. Contact Us

For questions about this policy or your information, please contact: mkoos@koosmedical.com